The CAPTAIN GIFT Shirt Info Page!

WELCOME TO CAPTAIN GIFT!

Home of Your Collectable T-shirts and # 1 Fan Items!

What type of payments do you accept?

We currently accept Visa, Master Card, American Express, Discover and PayPal.

What does shipping cost and when does my order ship after being placed?

Standard Shipping orders usually arrive in 1-2 weeks and Express orders arrive in 3-5 days. All US orders are shipped via Priority Mail (which has limited tracking abilities). Prices for Standard US shipping start at around $5 for one item and increase with the number of items in your cart (international rates start at around $11). You will see the shipping prices displayed in your checkout cart before you are required to submit payment.

When your order ships you will be sent a confirmation email with tracking information (make sure your email software does not filter out emails from the Postal Service). You can obtain your order status by emailing us at Captain@captaingift.com and please include your order number. Please note that your credit card will be charged the day after you place your order -- our payment system can't hold pre-authorizations for more than a few days.

Can I order by mail?

We do accept orders by mail and you can send a Check or Money Order for the total amount along with your order. The easiest way is to go on our site and proceed through the order process. When you get to the screen that asks for payment info, etc., just print out that page and send it along with your money order (that way you'll know the exact total to send). Alternatively, you can just write everything down and add it up.

Then send your order info and payment to the following address:

Captain Gift
Po Box 12
Loveland Oh
45140

Am I charged sales tax?

If you have a Ohio address, then yes. No sales tax will be applied to orders from other states. A flat 7.5% sales tax will be applied to all orders with a Ohio address.

How do your shirt sizes run?

We sell various brands of high-quality 100% cotton pre-shrunk t-shirts. Here's the size chart for the shirts we sell:

Size Scale (Chest)
Small: 34-36
Medium: 38-40
Large: 42-44
XLarge: 46-48
2XL: 50-52
3XL: 54-56
4XL: 58-60
5XL: 62-64

Can I return an item?

Yes. For RETURNS, items must be returned in NEW, UNWORN and UNWASHED condition WITHIN 30 days of receipt of your order for a full refund. DO NOT RETURN items to us that have been worn or washed, or are outside the 30-day return time. WE WILL NOT SEND THEM BACK TO YOU. Please note that all SHIPPING CHARGES ARE NON-REFUNDABLE. If you had an item PERSONALIZED then NO RETURNS OR EXCHANGES ARE PERMITTED unless the item is defective.

Subject to the same restrictions listed above on return items, you may also EXCHANGE any NON-PERSONALIZED ITEMS WITHIN 30 days of receipt of your order. You will need to send a check or money order payable to Captain Gift to cover the shipping costs for your exchange item(s), or you can PayPal the shipping charges to rogersle@hotmail.com The SHIPPING CHARGES are $5 FOR THE FIRST ITEM, and $1 FOR EACH ADDITIONAL ITEM THAT YOU WISH TO EXCHANGE. If you are exchanging 2 items, for example, you will need to send $6 in payment to cover the exchange shipping costs.

Send any returns or exchanges to:

Captain Gift
Po Box 12
Loveland Oh
45140

Suspicious Orders

To minimize the incidence of fraud we reserve the right to refuse to process any orders that have suspicious or inconsistent information contained in them. In particular, orders shipped to foreign countries or orders with unusual addresses will be closely scrutinized. If we choose not to process your order you will receive an email notifying you of such and any credit card charges incurred will be promptly refunded (or voided depending on the circumstances).

If you still wish to place an order after we have cancelled it you will need to send a money order for the full amount (no checks permitted) to our business address. See the Can I Order by Mail or Phone? section above for details.

Privacy Policy

At Captaingift.com we respect our customers rights to privacy. We assure you that none of your information will be distributed or sold to any third parties.

We understand that some people are reluctant to use credit cards over the internet, so we give you the option of pre-paying by money order or cashier's check or Personal Check. All transactions at Captaingift.com are handled with Paypal and none of your credit card information is revealed to us -- the transaction itself is handled through the Encrypted Paypal payment gateway service.

Large Order Info

We offer big discounts and quick turnarounds on purchases of 10 or more products (applies to any designs and any product combinations):

10-19 Products: Get a 30% discount off your order total.

20-49 Products: Get a 40% discount off your order total.

50+ Products: Get a 50% discount off your order total.

All large orders qualify for FREE US SHIPPING and normally ship in about a week.

Personalize and customize your items!
We can apply your company logo, slogan or some other personalization to your products at an additional cost. Just choose the options you want during checkout and we will contact you if we need any additional info.

Other questions?

If you have any further questions or problems feel free to email at captain@captaingift.com

PERSONALIZE ANY GIFT! Use your own Words, Pictures, or Ideas! To Get started:
CLICK HERE!